You can now report wildlife emergencies with the Snap Send Solve app 

Snap Send Solve is an app for iOS and Android devices that allows you to take a photo of sick, injured or orphaned wildlife, add relevant notes and report the situation to us in under 30 seconds. The app uses geolocation to pinpoint your exact location and integrates with our system so that our Wildlife Emergency Response Service receives the report in real time and it goes straight into our emergency queue.

Download the free Snap Send Solve app from the App Store or Google Play today so that you're ready in case you see an animal in trouble.

Read more about Snap Send Solve.

Wildlife Victoria.

A helping hand for wildlife in need.


Phone: (03) 8400 7300

registered charityWildlife emergency in Victoria? You've come to the right place.

Please register details using this link or give our emergency response line a call on 03 8400 7300. Please note that we can receive around 300 calls a day and may currently be very busy. Please also note that our Emergency Response phone lines are open from 7.30am to 7.00pm on weekdays, and from 8.00am to 6.30pm on weekends.

If you are able to log your details online, we will attend to you as soon as possible. If you need some advice, have a look at our "How to help" page.

In Focus:

Our July


View the full month’s statistics

2,596 Reports

to the Emergency

Response Service

  • 40% Regional
  • 60% Metro

2,811 Animals Reported

including 155 Orphans

stats animals native

Referred to 454
Individuals or Organisations

  • 66 Foster Carers & Shelters
  • 227 Rescuers & Transporters
  • 207 Veterinary Clinics

Our activity

in your area.

Explore the map to see which animals were in need of our help in your local area last month. The points on this map all relate to a single animal, or family of animals, reported to Wildlife Victoria last month. (Yes, this is just one month!)