Privacy Policy

Wildlife Victoria is committed to protecting your privacy. We will only use the information that we collect about you in accordance with the National Privacy Principles (NPP).

The type of information we will collect about you may include:

  • your name
  • address
  • home phone and mobile number
  • email address
  • credit/debit card details as provided by you to facilitate debits for membership, donation, training fees etc.

We do not ever sell or swap your information with other charities or data houses.

Your personal information is collected for the purpose of processing donations, issuing tax receipts,  arranging to send assistance to an injured animal or issuing you with important updates about wildlife. For these purposes your information may be shared with trusted service providers acting on our behalf (for example the bank, PayPal, our secure database) or a trusted volunteer who we assign to attend the animal you reported to our Wildlife Emergency Response Service. You may choose not to provide this information but it may limit our ability to provide a receipt and/or rescue service.

Wildlife Victoria is a non-profit organisation that relies entirely on donations to provide our Wildlife Emergency Service. If you contact our Wildlife Emergency Service and share your phone number you may be contacted by Wildlife Victoria (or an agent acting on our behalf) at a later date for fundraising purposes. If you do not wish to receive any further contact you can opt out at the time of your call, or at any time afterwards. 

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our Privacy & Confidentiality Policy and in accordance with the (NPP).

We may use technology to track the patterns of behaviour of visitors to our site, including the number of visitors and the pages browsed. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions or comments about your privacy, including a copy of our Privacy and Confidentiality Policy you should contact us.

Our activity

in your area.

Explore the map to see which animals were in need of our help in your local area last month. The points on this map all relate to a single animal, or family of animals, reported to Wildlife Victoria last month. (Yes, this is just one month!)